FAQ

SHOULD THE GUEST CONTACT THE FACILITY OWNER BERORE LEAVING FOR VACATION?

We would like to mention that you are not required to contact the owner before going on your vacation, it is simply something you can do if necessary.

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WHEN DOES THE GUEST GET INFORMATION ADOUT THE FACILITY OWNER AND THE ADRESS OF THE RESERVED FACILITY?

Immediately upon receiving the payment confirmation, or the approved authorization of the guest's credit card, the agency will forward all the important information about the accommodation to the guest. This information includes:Show all...


WHEN DOES THE GUEST RECEIVE A VOUCHER?

When the payment is settled to our account or when credit card payment has been authorized we will e-mail you the voucher.

The voucher contains all information of the facility... Show all...


INSURANCE

 

LIABILITY INSURANCE OF TOUR OPERATORS

 

The subject of insurance is in accordance with the provision of services in tourism, contractual liability of the insured for damages caused by the passenger non-performance, partial performance or undue... Show all...


Croatian National Tourist Board

Allianz Croatia

Association of Croatian travel agencies

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